We ship directly from our UK studio to both domestic and international locations.

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• Processing Time: Please allow up to 14 days for your order to be handmade and prepared for dispatch.

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• Shipping Providers: We currently ship via Royal Mail, UPS, or DHL. You will receive a tracking number once your order is dispatched.

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• Shipping Costs: Shipping charges are calculated at checkout and vary based on your location and chosen shipping method.

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• International Orders: Delivery times vary. Buyers are responsible for any customs fees, import taxes, or delays caused by border checks.

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• Delivery Issues: If your package is lost or damaged in transit, please contact us at floralisdead@gmail.com. We will work with the courier to resolve the issue. We are not responsible for delays caused by carriers or customs.