💵 Refund Policy

Each item at Floral Is Dead is handcrafted with care. As a result, all sales are final except in the case of damage during transit.

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• Damaged Items: If your item arrives damaged, please contact us within 48 hours of delivery. Provide clear photos of the damage and packaging. Upon approval, we will offer a replacement or a refund.

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• No Returns: We do not accept returns for unwanted items, change-of-mind, or minor aesthetic variations.

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• Customs and International Orders: Any customs fees are the responsibility of the buyer. Refunds will not be issued for items delayed or returned due to unpaid duties.

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• How to Request a Refund: Email us at floralisdead@gmail.com with your order number and damage documentation.