By placing an order with Floral Is Dead, you agree to the following terms:

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• Product Nature: Each item is handmade, and minor variations are to be expected. Photos on our website or social media are for reference only.

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• Copyright: All designs, branding, and content are the intellectual property of Floral Is Dead and may not be copied or reused without permission.

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• Order Processing: Orders are processed and dispatched within 14 days. You will receive a tracking number once your order has shipped.

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• Shipping: We ship both within the UK and internationally using carriers such as Royal Mail, DHL, and UPS. Delivery times vary based on location and courier.

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• Refunds & Returns: Due to the handmade nature of our products, we do not offer refunds or returns unless an item arrives damaged. See our Refund Policy for details.

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• Liability: Floral Is Dead is not responsible for delays caused by shipping providers, customs processes, or incorrect shipping information provided by the customer.

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• Customer Eligibility: No age restrictions apply to purchase, but we recommend decorative pieces be kept out of reach of small children.

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• Care Responsibility: Customers are responsible for maintaining product condition after delivery. Avoid direct sunlight, moisture, and dust for product longevity.

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Additional Disclaimers

 

Delays and Environmental Conditions Disclaimer

 

Floral Is Dead is not responsible for delivery delays caused by postal services, customs processing, strikes, weather disruptions, or incorrect shipping information provided by the customer.

 

Due to the delicate and handmade nature of our products, exposure to direct sunlight, high humidity, dampness, or excessive handling may cause deterioration over time. Floral Is Dead cannot be held liable for damage resulting from environmental exposure or improper care once the item has been delivered.