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🔒 Privacy Policy 

Effective Date: 13th July 2025

Last Updated: 13th July 2025

 

At Floral Is Dead, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us online or place an order.

 

 

1. What Information We Collect

 

When you use our website or place an order, we may collect the following:

 

  • Contact details (name, shipping address, billing address, email, phone number)

  • Payment information (processed securely via third-party platforms like Stripe, Apple Pay – we do not store this information)

  • Order details (products purchased, delivery preferences)

  • Technical data (IP address, browser type, device info, cookies)

 

 

2. How We Use Your Information

 

We use your information to:

 

  • Process and deliver your order

  • Communicate with you about your purchase

  • Respond to questions or customer support requests

  • Improve our website and services

  • Comply with legal obligations (e.g., tax records)

 

 

3. Sharing Your Information

 

We never sell your data. We only share your data when necessary, for example:

 

  • With trusted payment providers (e.g., Stripe, Apple Pay) to securely process payments

  • With shipping carriers (e.g., Royal Mail, UPS, DHL) to deliver your order

  • With platform services (e.g., website host, analytics tools) under strict data protection terms

 

 

4. Your Rights

 

Under UK GDPR, you have the right to:

 

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where applicable)

  • Object to or restrict processing in certain situations

 

To exercise your rights, please contact us at [insert email address].

 

 

5. How We Store Your Data

 

Your data is stored securely and only for as long as needed to:

 

  • Complete your order

  • Provide customer service

  • Comply with legal, tax, and accounting obligations

 

We regularly review and safely delete data we no longer need.

 

 

6. Cookies

 

Our website may use cookies to enhance your browsing experience. These help us understand how visitors use our site and improve functionality. You can manage cookie preferences through your browser settings.

 

 

7. Children’s Privacy

 

We do not knowingly collect data from children under the age of 13. If we become aware of such data, it will be deleted immediately.

 

 

8. Contact Us

 

If you have any questions about this Privacy Policy or how your data is handled, contact:

 

Floral Is Dead

Email: floralisdead@gmail.com

Location: Newark, Nottinghamshire, UK

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